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Multi-Tenant SaaS Architecture

Architecture

A multi-tenant SaaS architecture diagram with tenant identification, tier-based routing (shared vs dedicated pools), row-level security, per-tenant encryption keys, and isolated backup strategies for standard and enterprise isolation models. This template models the architecture decisions for building SaaS platforms that serve multiple customers from shared infrastructure while maintaining strict data isolation. Critical for SaaS architects balancing cost efficiency with enterprise security requirements.

Full FlowZap Code

Tenant { # Tenant Request
n1: circle label:"Tenant API Call"
n2: rectangle label:"Tenant Identification"
n3: rectangle label:"Receive Response"
n4: circle label:"End"
n1.handle(right) -> n2.handle(left) [label="X-Tenant-ID"]
n2.handle(bottom) -> Routing.n5.handle(top) [label="Resolve Tenant"]
n3.handle(right) -> n4.handle(left)
}
Routing { # Tenant Routing Layer
n5: rectangle label:"Tenant Config Lookup"
n6: diamond label:"Isolation Model?"
n7: rectangle label:"Route to Shared Pool"
n8: rectangle label:"Route to Dedicated Pool"
n9: rectangle label:"Apply Tenant Rate Limits"
n5.handle(right) -> n6.handle(left) [label="Tier"]
n6.handle(right) -> n7.handle(left) [label="Standard Tier"]
n6.handle(bottom) -> n8.handle(top) [label="Enterprise Tier"]
n7.handle(right) -> n9.handle(left)
n8.handle(right) -> n9.handle(left)
n9.handle(bottom) -> Application.n10.handle(top) [label="Tenant Context"]
}
Application { # Application Layer
n10: rectangle label:"Inject Tenant Context"
n11: rectangle label:"Execute Business Logic"
n12: rectangle label:"Apply Row-Level Security"
n13: rectangle label:"Return Tenant-Scoped Data"
n10.handle(right) -> n11.handle(left) [label="Middleware"]
n11.handle(right) -> n12.handle(left) [label="Query"]
n12.handle(right) -> n13.handle(left) [label="Filtered"]
n13.handle(top) -> Tenant.n3.handle(bottom) [label="Response"]
n12.handle(bottom) -> DataLayer.n14.handle(top) [label="Tenant Filter"]
}
DataLayer { # Data Isolation
n14: rectangle label:"Shared Database (Schema per Tenant)"
n15: rectangle label:"Dedicated Database (Enterprise)"
n16: rectangle label:"Tenant Encryption Keys"
n17: rectangle label:"Backup per Tenant"
n14.handle(right) -> n16.handle(left) [label="Encrypt at Rest"]
n15.handle(right) -> n16.handle(left) [label="Dedicated Key"]
n16.handle(right) -> n17.handle(left) [label="Isolated Backup"]
}

Why This Workflow?

SaaS platforms must serve multiple customers from shared infrastructure while maintaining strict data isolation, security, and performance guarantees. The multi-tenant architecture balances cost efficiency (shared resources) with enterprise requirements (dedicated isolation) through tier-based routing and row-level security.

How It Works

  1. Step 1: Each request includes a tenant identifier (header or subdomain).
  2. Step 2: The routing layer looks up tenant configuration and determines the isolation model.
  3. Step 3: Standard tier tenants share database schemas with row-level security filtering.
  4. Step 4: Enterprise tier tenants get dedicated database instances and connection pools.
  5. Step 5: Per-tenant rate limits prevent any single tenant from monopolizing shared resources.
  6. Step 6: Per-tenant encryption keys and isolated backups ensure data sovereignty compliance.

Alternatives

Single-tenant deployments are simpler but expensive to operate at scale. Shared-everything models are cheapest but risk data leakage. This template shows the hybrid approach with tier-based isolation levels.

Key Facts

Template NameMulti-Tenant SaaS Architecture
CategoryArchitecture
Steps6 workflow steps
FormatFlowZap Code (.fz file)

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