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Credit Control Workflow

finance

Customer credit control workflow with credit limit assessment, credit scoring, order hold management, collections escalation, and payment plan negotiation.

Full FlowZap Code

employee { # Employee
  n1: circle label:"Start Credit Control"
  n4: rectangle label:"Make Credit Control decision"
  n7: rectangle label:"Continue Credit Control process"
  n10: circle label:"End Credit Control"
  n1.handle(bottom) -> manager.n2.handle(top)
  n1.handle(bottom) -> finance_app.n3.handle(top)
  n1.handle(right) -> n4.handle(left)
  n1.handle(bottom) -> manager.n5.handle(top)
  n1.handle(bottom) -> finance_app.n6.handle(top)
  n1.handle(right) -> n7.handle(left)
  n1.handle(bottom) -> manager.n8.handle(top)
  n1.handle(bottom) -> finance_app.n9.handle(top)
  n4.handle(right) -> n10.handle(left)
  n7.handle(right) -> n10.handle(left)
}

manager { # Manager
  n2: rectangle label:"Receive Credit Control request"
  n5: rectangle label:"Update records for Credit Control"
  n8: rectangle label:"Continue Credit Control process"
  n2.handle(right) -> employee.n10.handle(bottom)
  n8.handle(right) -> employee.n10.handle(bottom)
  n5.handle(right) -> employee.n10.handle(bottom)
}

finance_app { # Finance_App
  n3: rectangle label:"Review Credit Control details"
  n6: diamond label:"Continue Credit Control process"
  n9: rectangle label:"Continue Credit Control process"
  n9.handle(right) -> employee.n10.handle(bottom)
  n6.handle(right) -> employee.n10.handle(bottom)
  n3.handle(right) -> employee.n10.handle(bottom)
}

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