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Last Mile Delivery Workflow

logistics

Last mile delivery workflow with route optimization, real-time GPS tracking, delivery attempt handling, proof of delivery capture, and customer notification.

Full FlowZap Code

DispatchCenter { # Dispatch Center
n1: circle label:"Start"
n2: rectangle label:"Receive delivery batch"
n3: rectangle label:"Optimize delivery routes"
n4: rectangle label:"Assign to driver"
n5: rectangle label:"Update delivery status"
n6: circle label:"End"
n1.handle(right) -> n2.handle(left)
n2.handle(right) -> n3.handle(left)
n3.handle(right) -> n4.handle(left)
n4.handle(bottom) -> Driver.n7.handle(top) [label="Dispatch"]
n5.handle(right) -> n6.handle(left)
}
Driver { # Delivery Driver
n7: rectangle label:"Load packages into van"
n8: rectangle label:"Navigate to address"
n9: rectangle label:"Arrive at location"
n10: diamond label:"Customer available?"
n11: rectangle label:"Deliver to customer"
n12: rectangle label:"Capture signature"
n13: diamond label:"Safe drop location?"
n14: rectangle label:"Leave at door"
n15: rectangle label:"Attempt redelivery"
n7.handle(right) -> n8.handle(left)
n8.handle(right) -> n9.handle(left)
n9.handle(right) -> n10.handle(left)
n10.handle(right) -> n11.handle(left) [label="Yes"]
n10.handle(bottom) -> n13.handle(top) [label="No"]
n11.handle(right) -> n12.handle(left)
n12.handle(bottom) -> Confirmation.n16.handle(top) [label="Signed"]
n13.handle(right) -> n14.handle(left) [label="Yes"]
n13.handle(bottom) -> n15.handle(top) [label="No"]
n14.handle(bottom) -> Confirmation.n16.handle(top) [label="Photo proof"]
n15.handle(bottom) -> Confirmation.n20.handle(top) [label="Failed"]
}
Confirmation { # Delivery Confirmation
n16: rectangle label:"Take delivery photo"
n17: rectangle label:"Update GPS coordinates"
n18: rectangle label:"Mark as delivered"
n19: rectangle label:"Send customer notification"
n20: rectangle label:"Schedule redelivery"
n21: diamond label:"More stops?"
n16.handle(right) -> n17.handle(left)
n17.handle(right) -> n18.handle(left)
n18.handle(right) -> n19.handle(left)
n19.handle(right) -> n21.handle(left)
n20.handle(top) -> DispatchCenter.n5.handle(bottom) [label="Rescheduled"]
n21.handle(right) -> Driver.n8.handle(bottom) [label="Yes"]
n21.handle(bottom) -> DispatchCenter.n5.handle(top) [label="No"]
}

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