客户支持工作流：执行标准问候与服务流程，标准路径无法解决时升级至二线支持。

完整 FlowZap 代码

将以下 FlowZap 代码复制并粘贴到您的 FlowZap 账户的项目中，即可查看此模板图。

CustomerInitiation { # CustomerInitiation
  n1: circle label:"Customer Contact Initiated"
  n2: rectangle label:"Follow Standard Greeting Protocol"
  n3: rectangle label:"Identify Customer Needs"
  n4: diamond label:"Standard Service Path?"
  n5: rectangle label:"Route to Specialized Team"
  n6: circle label:"Service Path Defined"
  n4.handle(right) -> n6.handle(left) [label="Yes"]
  n1.handle(right) -> n2.handle(left)
  n2.handle(right) -> n3.handle(left)
  n3.handle(right) -> n4.handle(left)
  n5.handle(right) -> n6.handle(bottom)
  n4.handle(bottom) -> n5.handle(left) [label="No"]
  n6.handle(right) -> ServiceExecution.n7.handle(left)
}

ServiceExecution { # ServiceExecution
  n7: rectangle label:"Execute Standard Service Protocol"
  n8: rectangle label:"Log All Interactions & Outcomes"
  n9: diamond label:"Issue Resolved?"
  n10: rectangle label:"Escalate to Tier 2 Support"
  n11: circle label:"Service Complete"
  n9.handle(right) -> n11.handle(left) [label="Yes"]
  n9.handle(bottom) -> n10.handle(top) [label="No"]
  n8.handle(right) -> n9.handle(left)
  n10.handle(left) -> n8.handle(bottom)
  n7.handle(right) -> n8.handle(left)
}

安装 MCP 包npm install -g flowzap-mcpMCP 文档

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