用户入职工作流
business-operations
新用户入职工作流,包括欢迎邮件、个人资料设置、产品导览、首次操作提示和激活里程碑跟踪。
完整 FlowZap 代码
customer { # Customer
n1: circle label:"Start User Onboarding"
n3: rectangle label:"Review User Onboarding details"
n5: rectangle label:"Update records for User Onboarding"
n7: circle label:"End User Onboarding"
n1.handle(bottom) -> agent.n2.handle(top)
n3.handle(bottom) -> agent.n4.handle(top) [label="Processed"]
n5.handle(bottom) -> agent.n6.handle(top)
}
agent { # Agent
n2: rectangle label:"Receive User Onboarding request"
n4: rectangle label:"Make User Onboarding decision"
n6: diamond label:"Continue User Onboarding process"
n2.handle(bottom) -> customer.n3.handle(top)
n4.handle(bottom) -> customer.n5.handle(top)
n6.handle(bottom) -> customer.n7.handle(top) [label="Success"]
n6.handle(right) -> customer.n5.handle(right) [label="Retry/Rejected"]
}Quick Answer
用户入职工作流 is a workflow template that users who don't activate within the first week rarely convert to paying customers.
为什么需要这个工作流?
Users who don't activate within the first week rarely convert to paying customers. This workflow guides new users through product setup, first value moment, and activation milestones with timely nudges.
工作原理
- Step 1: Welcome email is sent immediately after signup with getting started guide.
- Step 2: Profile setup prompts user to complete their account.
- Step 3: Product tour highlights key features and first actions.
- Step 4: First action prompt encourages the user to complete their first task.
- Step 5: Activation milestone is tracked (e.g., created first diagram, invited team member).
- Step 6: Follow-up emails nurture users who haven't activated.
替代方案
Generic welcome emails have low engagement. Product-led growth tools like Appcues or Pendo cost $10K+/year. This workflow helps teams design their onboarding funnel before investing in tooling.
Key Facts
| Template Name | 用户入职工作流 |
| Category | business-operations |
| Steps | 6 workflow steps |
| Format | FlowZap Code (.fz file) |