Inbox triage → route → log (Gmail → IF → Notion/Zendesk/Slack → Sheets)
快速摘要
触发器
Gmail - New Email
步骤
8
流程
Gmail - New Email → Code - Extract sender + subject + intent keywords → IF: Is billing/invoice? → IF: Is support/bug? → Zendesk - Create Ticket → Google Sheets - Append Row (Email triage log)
泳道
4
集成
Gmail, Google Sheets, n8n, Notion, Slack, Zendesk
FlowZap 代码
inbox { # Inbox
n1: rectangle label:"Gmail - New Email" system:"Gmail"
n2: rectangle label:"Code - Extract sender + subject + intent keywords" system:"n8n"
n1.handle(right) -> n2.handle(left) [label="Incoming email"]
}
triage { # Triage
n3: diamond label:"IF: Is billing/invoice?" system:"n8n"
n4: diamond label:"IF: Is support/bug?" system:"n8n"
n2.handle(right) -> triage.n3.handle(left) [label="Classify"]
n3.handle(bottom) -> triage.n4.handle(top) [label="No → check support"]
}
work { # Work
n5: rectangle label:"Notion - Create Page (Billing follow-up)" system:"Notion"
n6: rectangle label:"Zendesk - Create Ticket" system:"Zendesk"
n7: rectangle label:"Slack - Post Message (#ops-triage)" system:"Slack"
n3.handle(right) -> work.n5.handle(left) [label="Yes → Billing"]
n4.handle(right) -> work.n6.handle(left) [label="Yes → Support"]
n4.handle(bottom) -> work.n7.handle(top) [label="No → Ops"]
}
audit { # Audit
n8: rectangle label:"Google Sheets - Append Row (Email triage log)" system:"Google Sheets"
n5.handle(bottom) -> audit.n8.handle(top) [label="Log"]
n6.handle(bottom) -> audit.n8.handle(top) [label="Log"]
n7.handle(bottom) -> audit.n8.handle(top) [label="Log"]
}