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洞察主流 LLM 的常见流程映射请求:面向业务优化的启示

2025/8/31

Tags: LLMs, 工作流, 流程映射, FlowZap

Jules Kovac

Jules Kovac

Business Analyst, Founder

洞察主流 LLM 的常见流程映射请求:面向业务优化的启示

作为 Flowzap.xyz 的 CEO,我们持续关注企业如何借助大模型(LLM)梳理流程、提升效率。通过分析用户向 Claude、DeepSeek、ChatGPT、QWEN、Gemini、Z.ai 提出的流程映射请求,可以发现跨行业的共性需求,并用 Flowzap.xyz 将其转化为可执行、可协作的可视化图谱。

各 LLM 的高频请求概览

排名会有差异,但主题高度一致:客户上手(Onboarding)、销售管道、招聘/入职、内容创建与审批、客户支持与事件响应等。

Claude 的高频请求

  1. 客户上手流程
  2. 员工招聘流程
  3. 产品开发周期
  4. 客服升级处理
  5. 销售管道流程
  6. 开票/付款流程
  7. 项目审批流程
  8. 事件响应流程
  9. 数据迁移流程
  10. 质量保证流程

DeepSeek 的高频请求

  1. SDLC / CI‑CD 流水线
  2. 客户上手
  3. 线索到回款(Lead‑to‑Cash)
  4. 客服/工单工作流
  5. 内容创建与审批
  6. 数据处理/ETL
  7. IT 事件响应与解决
  8. 员工入职
  9. 采购与供应商管理
  10. 社媒运营工作流

共性与业务意义

  • 客户上手:降低流失、加速营收
  • 销售管道:提高转化效率
  • 招聘与入职:规模化必备
  • 内容创建与审批:支撑品牌与获客
  • 客服与事件响应:提升满意度与忠诚度

企业常向 LLM 索要“文字版流程”。要真正落地与协作,仍需可视化工具。Flowzap.xyz 将这些请求转化为可编辑的交互式图谱。

最常见请求示例:客户上手(FlowZap Code)

1)Claude Opus 生成的 FlowZap 代码与图

sales { # sales
n1: circle label="Lead Qualified"
n2: rectangle label="Initial Contact"
n3: rectangle label="Discovery Call"
n4: diamond label="Good Fit?"
n5: rectangle label="Prepare Proposal"
n6: rectangle label="Present Proposal"
n7: diamond label="Accepted?"
n8: rectangle label="Send Contract"
n9: circle label="Deal Lost"
n1.handle(right) -> n2.handle(left)
n2.handle(right) -> n3.handle(left)
n3.handle(right) -> n4.handle(left)
n4.handle(right) -> n5.handle(left) [label="Yes"]
n5.handle(right) -> n6.handle(left)
n6.handle(right) -> n7.handle(left)
n7.handle(right) -> n8.handle(left) [label="Yes"]
n8.handle(bottom) -> legal.n10.handle(top) [label="Review"]
n7.handle(top) -> n9.handle(top) [label="No"]
n4.handle(top) -> n9.handle(top) [label="No"]
}
legal { # legal
n10: rectangle label="Contract Review"
n11: diamond label="Terms OK?"
n12: rectangle label="Request Changes"
n13: rectangle label="Finalize Contract"
n14: rectangle label="Contract Signed"
n10.handle(right) -> n11.handle(left)
n12.handle(top) -> sales.n6.handle(bottom) [label="Negotiate"]
n13.handle(right) -> n14.handle(left)
n14.handle(bottom) -> finance.n15.handle(top) [label="Process"]
n11.handle(bottom) -> n13.handle(bottom) [label="Yes"]
n11.handle(right) -> n12.handle(left) [label="No"]
}
finance { # finance
n15: rectangle label="Setup Billing"
n16: rectangle label="Process Payment"
n17: diamond label="Payment OK?"
n18: rectangle label="Payment Issue"
n19: rectangle label="Account Active"
n15.handle(right) -> n16.handle(left)
n16.handle(right) -> n17.handle(left)
n19.handle(bottom) -> operations.n20.handle(top) [label="Activate"]
n17.handle(top) -> n19.handle(top) [label="Yes"]
n18.handle(bottom) -> n16.handle(bottom) [label="Retry"]
n17.handle(right) -> n18.handle(left) [label="No"]
}
operations { # operations
n20: rectangle label="Create Account"
n21: rectangle label="Setup Environment"
n22: rectangle label="Configure Settings"
n23: rectangle label="Assign Team"
n24: rectangle label="Schedule Training"
n20.handle(right) -> n21.handle(left)
n21.handle(right) -> n22.handle(left)
n22.handle(right) -> n23.handle(left)
n23.handle(right) -> n24.handle(left)
n24.handle(bottom) -> customersuccess.n25.handle(top) [label="Handoff"]
}
customersuccess { # customersuccess
n25: rectangle label="Welcome Call"
n26: rectangle label="Product Training"
n27: rectangle label="Implementation Support"
n28: diamond label="Ready to Launch?"
n29: rectangle label="Additional Training"
n30: rectangle label="Go Live"
n31: rectangle label="30-Day Check-in"
n32: circle label="Onboarding Complete"
n25.handle(right) -> n26.handle(left)
n26.handle(right) -> n27.handle(left)
n27.handle(right) -> n28.handle(left)
n28.handle(right) -> n30.handle(left) [label="Yes"]
n30.handle(right) -> n31.handle(left)
n31.handle(right) -> n32.handle(left)
n28.handle(top) -> n29.handle(top) [label="No"]
n29.handle(bottom) -> n27.handle(bottom) [label="Continue"]
}

Claude Opus 客户上手图

2)DeepSeek 生成的 FlowZap 代码与图

sales { # Sales Team
n1: circle label="Start"
n2: rectangle label="Send Welcome Email & Contract"
n3: rectangle label="Receive Signed Contract"
n4: rectangle label="Create Internal Ticket"
n5: circle label="Handoff"
n1.handle(right) -> n2.handle(left)
n2.handle(right) -> n3.handle(left)
n3.handle(right) -> n4.handle(left)
n4.handle(right) -> n5.handle(left)
n5.handle(bottom) -> onboarding.n6.handle(top) [label="Ticket Created"]
}
onboarding { # Onboarding Specialist
n6: rectangle label="Review Client Info & Goals"
n7: rectangle label="Schedule Kickoff Call"
n8: rectangle label="Conduct Kickoff Meeting"
n9: rectangle label="Configure Account"
n10: rectangle label="Prepare Training Materials"
n11: rectangle label="Grant System Access"
n12: circle label="Complete"
n6.handle(right) -> n7.handle(left)
n7.handle(right) -> n8.handle(left)
n8.handle(right) -> n9.handle(left)
n9.handle(right) -> n10.handle(left)
n10.handle(right) -> n11.handle(left)
n11.handle(right) -> n12.handle(left)
n7.handle(bottom) -> customer.n13.handle(top) [label="Sends Invite"]
n8.handle(bottom) -> customer.n14.handle(top) [label="Holds Meeting"]
n11.handle(bottom) -> customer.n15.handle(top) [label="Sends Credentials"]
}
customer { # Customer
n13: rectangle label="Receive Meeting Invite"
n14: rectangle label="Attend Kickoff Meeting"
n15: rectangle label="Receive Login & Materials"
n16: diamond label="First Login Successful?"
n17: rectangle label="Complete Setup Tasks"
n18: rectangle label="Confirm Go-Live"
n19: circle label="Onboarded!"
n13.handle(right) -> n14.handle(left)
n14.handle(right) -> n15.handle(left)
n15.handle(right) -> n16.handle(left)
n16.handle(right) -> n17.handle(left) [label="Yes"]
n17.handle(right) -> n18.handle(left)
n18.handle(right) -> n19.handle(left)
n16.handle(top) -> onboarding.n11.handle(bottom) [label="No - Needs help"]
n18.handle(top) -> onboarding.n12.handle(bottom) [label="Notify Success"]
}

DeepSeek 客户上手图

What do you think your favorite LLM will generate as your FlowZap Code ? I’ll give you a hint: Copilot sucks.

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